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Crafted from a durable ABS/nylon blend, the Next Gen Koolpad™ combines high impact strength, UV and chemical resistance, and precise molding stability. This material ensures lasting performance and a lightweight, rugged finish built for demanding environments.

Material: ABS/PA blend
Toughness: High impact strength (15 ft-lb/in)
Durability: Excellent chemical & UV resistance
Thermal Range: 149 °F HDT | 0.167 BTU/ft·hr·°F conductivity
Lightweight: Density 0.038 lb/in³

Koolpad Return & Replacement Policy

We stand by the quality of our current 3D-printed Koolpad cases and offer a 30-day return policy from the date of delivery.

Eligibility for Returns & Replacements:

• The product must be in its original condition with no signs of misuse, modification, or excessive wear.
• Returns or replacements will not be accepted if there is evidence of mishandling, physical damage, or improper use.
• If the product is defective due to manufacturing issues, we will provide a replacement or refund at our discretion.

How to Initiate a Return:

1. Contact our support team within 30 days of receiving your Koolpad.
2. Provide proof of purchase and images showing any issues.
3. If approved, ship the product back (return shipping costs may apply).

We aim to ensure fairness and quality while keeping our unique production process sustainable. If you have any concerns, reach out—we’re happy to help!

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

10.5"W x 8.25"H x 1.75"D

 The Koolpad™ Next Gen Case

Care & Maintenance Guide

Built for demanding environments, your Next Gen Koolpad™ is designed to protect and perform. Regular care will extend its life, preserve its finish, and maintain reliable thermal performance.

1. Before Cleaning

• Remove the iPad® and detach the cover, base, and cap if applicable.
• Inspect seals, latches, and temperature-element slots for dirt or wear.
• Remove and set aside KoolBrick™ or HotBrick™ elements before cleaning.

2. Cleaning

• Wipe with a soft microfiber cloth or soft-bristle brush to remove dust and debris.
• For deeper cleaning, use warm water mixed with mild soap, then wipe down all exterior parts.
• Rinse with clean water and air-dry completely before reassembly.
• Do not use solvents, alcohol, ammonia, bleach, or abrasive cleaners — they can damage coatings, seals, and finishes.
• Avoid submerging the entire case in water.

3. Disinfection (Optional)

• Use a non-abrasive disinfectant wipe with ≤70% alcohol for surface cleaning.
• Avoid soaking or applying directly inside temperature-element cavities.
• Allow all moisture to evaporate before reinstalling components.

4. Drying & Storage

• Ensure the case and temperature elements are fully dry before use or storage.
• Store in a cool, dry area away from prolonged sunlight or high heat.
• Keep KoolBrick™ and HotBrick™ elements flat and separate when not in use.

5. Usage Tips

• Confirm all latches and seals are secured before field use.
• Avoid dragging or sliding the case on rough surfaces.
• Clean custom finishes gently; avoid abrasives.
• Use only genuine Koolpad™ temperature elements for best performance.

6. Inspection & Replacement

• Regularly check for cracks, deformation, or worn latch components.
• Replace damaged parts immediately to maintain protection.
• Contact support for replacement elements or parts.

7. Warranty & Support

Your Next Gen Koolpad™ includes a limited 1-year warranty covering material and manufacturing defects under normal use.

For service or warranty questions, contact: info@thekoolpad.com 

⚙️ Keep It Field-Ready

Clean it. Inspect it. Respect it.
Your Koolpad™ performs best when cared for like the professional gear it is — ready to protect your tech in any environment.