Frequently Asked Questions.

Koolpad™ Product FAQs

What is Koolpad™?

Koolpad™ is a temperature-controlled protective case designed to proactively manage iPad temperature in extreme environments. It helps prevent overheating, cold-related shutdowns, and performance instability—so your iPad stays operational when your team needs it most.

How does Koolpad™ work?

Koolpad™ features a dual-compartment design that separates the iPad from a temperature brick (KoolBrick™ or HotBrick™).

This prevents direct contact with the device while regulating internal temperature—minimizing condensation risk and protecting internal components.

No fans.

No batteries.

No electronics.

Just smart thermal management.

What problem does Koolpad™ solve?

iPads are designed to operate between 32°F and 95°F.

In drive-thru's, construction sites, utility fields, cold storage, and outdoor operations, devices frequently exceed these limits.

Koolpad™ helps prevent:

  • Overheating shutdowns
  • Cold-weather battery drain
  • Processor stress from repeated thermal cycling
  • Lost productivity from device downtime
  • Premature iPad replacement costs

Which iPads does Koolpad™ support?

Next Gen Koolpad™ is designed for:

  • iPad 8th Generation
  • iPad 9th Generation
  • iPad 10th Generation
  • iPad 11th Generation

Does Koolpad™ require power?

No. Koolpad™ is a passive temperature management system.

It requires no charging, no wiring, and no integration with the iPad.

What is the difference between KoolBrick™ and HotBrick™?

KoolBrick™ – Cooling support

  • Helps prevent overheating and thermal shutdown
  • Available in reusable and disposable “Instant” options

HotBrick™ – Cold-weather protection

  • Helps prevent freezing and battery drain
  • Reusable version: heat 50 seconds in microwave
  • Instant version: single-use activation

Is there risk of condensation?

The internal divider design reduces condensation exposure and helps protect sensitive internal components.

How long does temperature support last?

Performance duration depends on:

  • Ambient temperature
  • Direct sunlight exposure
  • Operational intensity

The average time is 2+ hours and with a quick brick swap - continued operation.

Most users rotate bricks throughout the day in high-temperature or extreme cold environments.

Is Koolpad™ rugged enough for job sites?

Yes.
Koolpad™ is designed for real-world environments including:

  • QSR drive-thrus
  • Construction sites
  • Utility maintenance
  • Cold storage facilities
  • Outdoor service operations

The case protects both device temperature and physical structure.

How does Koolpad™ improve ROI?

By helping prevent device shutdown and temperature-related stress, Koolpad™ supports:

  • Increased uptime
  • Reduced device replacement frequency
  • Improved operational throughput
  • Protection of your tech investment

For high-volume iPad deployments, the ROI can be significant.

Is Koolpad™ a replacement for Apple cases?

No.

Koolpad™ is a specialized thermal companion designed specifically to manage temperature in extreme environments. It complements your iPad strategy by addressing the one variable most companies overlook—temperature.

Can we order in bulk?

Yes.

Koolpad™ supports enterprise and multi-location rollouts. Contact us for volume pricing, pilot programs, or first production run availability.

Koolpad ROI Calculator

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